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European Year of Skills

Embracing the digital age

The future of work in the Western Balkans: New forms of employment and platform work


Publication date
1 January 2023
European Training Foundation


Technological change has a huge impact on economies, labour markets and societies. The Covid-19 pandemic has accelerated digitalisation trends, which in turn have increased labour flexibility. New economic and employment models match more efficiently labour and skills demand and supply, and provide online employment opportunities. This report highlights how young people in the Western Balkans take up those opportunities, which often become an alternative to migration as they open up new markets and new ways of working and learning.

The report consolidates the analysis of today’s landscape and the future of work for young people carried out in Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia and Serbia.

Study cover


15 FEBRUARY 2024
ETF: Embracing the digital age